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  1. 10ninety Hub
  2. FAQs

FAQs

General

  • How do I change my password?
  • Can I use the Hub on my phone?
  • I'm registered as both a landlord and a vendor at the agency - how do I switch between sections?
  • How can I contact my agent?

Landlord FAQs

  • How can I run my end-of-year tax report?
  • How can I find how much rent has been paid on a property?
  • How can I find the expenses or fees I have incurred on a property?
  • How can I find the rent arrears on my properties?
  • How can I see the open maintenance issues across my portfolio?
  • How can I view the rent due over the course of a tenancy?
See all 8 articles

Vendor FAQs

  • How can I see the brochure and photos for my property?
  • How can I find the feedback on recent viewings?
  • Where can I find the Memorandum of Sale for my property?
  • How can I track the progress of my property sale?

Tenant FAQs

  • How do I view my account for my current tenancy?
  • How can I check when my next rent payment is due?
  • I'm in a multi-tenant letting, how can I check my share of the rent?
  • How can I see the recent payments I have made?
  • How can I check what viewings I have booked in?
  • Where can I find my tenancy documents?
See all 10 articles

Buyer FAQs

  • How can I check what viewings I have booked in?
  • Where can I find the memo of sale for my property purchase?
  • How can I track the progress of my property purchase?
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